The Museums of the City of Dresden take the protection of your personal data very seriously. In the following, we explain how we handle your data and where it is collected, and in accordance with the provisions of the Data Protection Act, we are obliged to use your personal data only for specific purposes. We have taken technical and organizational measures to comply with these regulations.
Handling of personal data
Your visit to our website primarily serves to inform you about the services offered by our museums. In addition, you may provide us with personal data (e.g. by e-mail). We will only collect your personal data if you provide it to us, for example, when you subscribe to our newsletter or send us an inquiry by e-mail. Your data will only be used internally and for a specific purpose – i.e. for processing the inquiry, registration or order. We only store your data until the purpose has been fulfilled. We only use your data internally and do not pass it on to third parties. Please note, however, that data transmission via unencrypted e-mail traffic is not 100% secure and can always have security gaps. We therefore cannot guarantee one hundred percent protection of your data against access by third parties.
Subscription to our newsletter
On our website, users are given the opportunity to subscribe to our newsletter. The kulturkurier.de system from data kulturlink ag (Berlin) is used as the newsletter system. The so-called double-opt-in procedure is used for a legally secure and data protection-compliant design. The potential recipient first receives an e-mail with a confirmation link. Only after confirmation is the address added to the mailing list. You can revoke your consent to the storage of your data and the use of your address for sending the newsletter by clicking on the »Unsubscribe link« at the end of each newsletter. You can find further information here: http://hilfe.kulturkurier.de/kulturnewsletter/
Which personal data is transmitted to the controller when you subscribe to the newsletter can be seen from the input mask used for this purpose.
When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject's e-mail address at a later date and therefore serves as legal protection for the controller.
The personal data collected when registering for the newsletter is used exclusively to send our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in this regard, as could be the case in the event of changes to the newsletter offer or in the event of a change in technical circumstances. The personal data collected as part of the newsletter service will not be passed on to third parties.
To track opening and click rates, we use so-called tracking codes in the newsletter (but not in the system emails for subscribing and unsubscribing) to record the opening of the newsletter and the accessing of web links. The recording is carried out in a pseudonymized storage by replacing all personal data (e.g. the e-mail address) with a code number (pseudonym). This means that we do not store any personal data together with usage data such as opening the newsletter or accessing web links. It also ensures that this data cannot be merged at a later date. If you as a recipient wish to object to this pseudonymized tracking, you can unsubscribe from the list via the opt-out link at the end of each newsletter.
Use of cookies
We use cookies to analyze user access to our websites. These are stored on your computer when you visit our website. The data obtained in this way, such as access time and time spent on the site, are stored together with your IP address on the servers we use, but are not passed on to third parties. You can make the appropriate settings in your browser to delete existing cookies or prevent the storage of cookies.
Your rights
The processing of personal data takes place with your consent. In accordance with Art. 13 para. 2 EU GDPR, you are informed of the following rights:
You cannot be forced or pressured to maintain consent.
You can withdraw your consent at any time. After revocation, your data will be deleted.
You have the following rights vis-à-vis the City of Dresden or the competent authority: the right of access under Art. 15 EU GDPR, the right to rectification of inaccurate data under Art. 16 EU GDPR, the right to erasure or to be forgotten under Art. 17 EU GDPR and the right to restriction of processing under Art. 18 EU GDPR.
You have the right to lodge a complaint against the processing of your personal data with the data protection supervisory authority in accordance with Art. 77 EU GDPR
Social media
The Museums of the City of Dresden operate fan pages on Facebook as well as Instagram and YouTube channels. These are linked to the website. If you click on the links in the menu, you will be redirected to our Facebook, Instagram and YouTube pages. Only then does your browser establish a connection to Facebook, YouTube or Instagram and Meta can save your IP address. To find out how Meta collects and stores your data, please refer to the data protection information:
https://de-de.facebook.com/policy.php and https://about.instagram.com/de-de/safety.
External links
Our website contains external links to other websites. Such links can be recognized by visual highlighting and usually by the explicitly written Internet address. A new browser window is opened when external links are executed.
The Museums of the City of Dresden accept no responsibility for the content of other websites that can be accessed via links from our website. The links are only checked and evaluated cursorily when they are integrated. A continuous examination of the content is neither intended nor possible.
Data Protection Officer
If you have any questions about data protection at the museums of the City of Dresden, please write to the Data Protection Officer of the City of Dresden: Postal address: Landeshauptstadt Dresden Geschäftsbereich Oberbürgermeister Datenschutzbeauftragter Postfach 12 00 20 01001 Dresden E-Mail: Datenschutzbeauftragter@dresden.de